Booking Terms & Conditions

House Rules at Kläpphagen

  • Check-in takes place 15.00 at the earliest. Check-out latest 11.00
  • Smoking is forbidden throughout our area.
  • After 23.00 there should be peace and quiet in the Kläpphagen area.
  • In the case of disturbance and possible damage, contact us immediately. We charge damages in accordance with the price list.
  • In the event that rules are broken, the guest is responsible for any expenses incurred by Kläpphagen. Kläpphagen reserves the right to immediately expel the guest.

Booking regulations Accommodation

Check-in takes place 15.00 at the earliest. Check-out latest 11.00.
Booking regulations apply to all types of bookings, suites, farmhouse and glamping tents on Kläpphagen. The rules apply no matter how the booking was made, directly on the website, by telephone or e-mail.

Always check your booking confirmation. Any errors or changes must be made and notified immediately. The booking regulations apply from the confirmation of the booking.

All overnight stays must be fully paid before arrival in order for guests to get access to their accommodation. For non-appearance at arrival, Kläpphagen has the right to demand full payment for the booking. Kläpphagen reserve the right to swap/change suits or glamping tents as necessary. This applies even if a guest has made a request and initially received information that it has been met.

If you have begun your stay and for some reason of your own must cancel it, no money will be refunded. Kläpphagen reserve the right to rent out the accommodation again to new guests.

In order to book accommodation or stay at Kläpphagen you must be at least 18 years of age, or in the company of someone who is over 18 years of age.

Payment terms

100% of the amount is paid immediately upon booking if no other payment arrangement has been made.

Cancellation and full reimbursement is possible up to 14 days prior to arrival. For cancellation 14 days or less before the arrival day, you are bound to pay 100% of the total amount.

When changing the booking date, it is the original booking date that is used as a starting point regarding the rules and payment commitment. The price is adjusted only if you opt for a more expensive date.

Non-payment is considered a cancellation and any amount already paid will not be reimbursed.

Payment is made by card via Länk, Swish or a bank transfer. If you wish to pay by another method, please contact us by telephone or email. We only invoice corporate customers.

Payment is made by card via Link, Swish or a bank transfer. If you wish to pay by another method, please contact us by telephone or email. We only invoice corporate customers.

* Cancellation and rebooking conditions with cancellation insurance (595 SEK/room)

Cost-free (excluding the amount of cancellation insurance) cancellation and rebooking offered up to 72 hours prior to arrival.

Cancellation and rebooking later than 72 hours, 100% of the total amount for the stay is debited.

Privacy Policy

When you book your stay with us you must provide certain personal information. In connection with your order, you agree that we store and use your information within our company to fullfil our agreement with you. This information will never be sold or shared with a third party, but is purely for our contact with you.

According to the Data Protection Regulations GDPR, you have the right to access the data we have registered about you. If it is incorrect, incomplete or irrelevant you can request that the information be corrected. You also have the right to erasure i.e. to be completely removed from the register, as soon as your stay is over and additional contacts are ended. In which case contact us by email.

GDPR

We never sell or share your email address or other information with a third party.

We use your information to:

  • Keep in touch with you, confirm your booking, send you information and news and anything regarding your stay.
  • Send a newsletter if you subscribe to it.

GDPR

We will never sell or share your e-mail and other information about you.

We will use your information to:

  • Contact you regarding your reservation, confirm your booking, inform you about your stay.
  • If agreed, send you newsletter by e-mail.

Terms and Conditions

For Conference, groups & events please read more here
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